Delete it here
Sign in with the email and password of the Cashout account you use with TruWage. The account is deleted right away.
From the app
- Open TruWage and go to Settings.
- Tap Account, then Delete account.
- Type DELETE to confirm, then tap Delete forever.
The same option is in the Cashout app under its settings, because it is the same account.
By email
If you no longer know the password and cannot reset it, email NorseHorse@norsehor.se from the address you signed up with and ask us to delete the account. We confirm by replying to that address, then delete it within 30 days.
What gets deleted
The account and everything synced to it: saved checks and jobs backed up from TruWage, and the jobs, shifts, tips, expenses, pay stubs, bills, tax setup and other data you keep in Cashout. Deletion is permanent and cannot be undone.
Checks saved on your phone are not on our servers, so they stay until you delete them in the app or remove the app.
What we keep
Nothing from the account. Server logs that may contain your IP address are rotated and deleted on their normal short schedule.